Privacy Policy

Company: Pick Your Kiicks
Location: Surat, Gujarat, India
Website: www.pickyourkiicks.com

Introduction

At Pick Your Kiicks (“we,” “our,” or “us”), your privacy is our top priority. This Privacy Policy outlines how we collect, use, store, and protect your information when you browse our website, make purchases, or interact with any of our services (collectively referred to as “Services”). By accessing our Services, you agree to the practices described below.

We may update this policy occasionally to reflect changes in our operations or legal obligations. We encourage you to review this page periodically for the latest version.

1. Information We Collect

We collect personal and device-related information to provide a smooth and secure shopping experience.

A. Information You Provide:

  • Name, email, phone number
  • Shipping & billing addresses
  • Order details (size, product, price)
  • Customer queries or feedback via email/social media
  • Product reviews, comments, or photos

B. Information We Collect Automatically:

  • IP address, browser type, device information
  • Pages visited, search terms, time stamps
  • Cookies, pixels, tags, and similar technologies to improve user experience and ads

C. Third-Party Sources:

  • Analytics tools (e.g., Google Analytics)
  • Social media logins (e.g., Facebook, Google)
  • Designer/brand partners for order fulfillment

2. How We Use Your Information

We use your data to:

  • Process orders, payments, and shipping
  • Send order confirmations and delivery updates
  • Prevent fraud and secure your transactions
  • Respond to queries or support requests
  • Customize your browsing and marketing experience
  • Improve website performance through analytics
  • Comply with legal obligations (if applicable)

3. Sharing Your Data

We do not sell your personal data. We only share it when necessary, such as:

  • With trusted third-party vendors (payment processors, courier partners, marketing platforms)
  • With partnered designers/brands to fulfill orders
  • In case of legal requests (court orders, audits, compliance)
  • During a business transfer (merger, acquisition, etc.)

4. Cross-Border Data Transfers

Though based in India, some data may be processed by partners or service providers outside the country (e.g., Shopify, analytics platforms). We ensure compliance with the Digital Personal Data Protection Act (DPDP) and global best practices for such transfers.

5. Data Retention

We retain your personal data only for as long as necessary:

  • Order/account info: while your account is active and for up to 2 years after closure
  • Payment info: not stored by us; securely processed by third-party gateways
  • Analytics: stored in anonymized or aggregated form
  • As required by tax, legal, or regulatory obligations

6. Data Security

Your data is protected using industry-grade measures:

  • SSL/TLS encryption for secure communication
  • Limited access to authorized personnel
  • Regular audits and system checks
  • Payments processed via PCI DSS-compliant gateways

Although no system is 100% secure, we take all necessary steps to prevent unauthorized access or misuse.

7. Your Rights

As an Indian resident, you have the right to:

  • Access or request a copy of your data
  • Correct or update inaccurate details
  • Request deletion (subject to legal constraints)
  • Withdraw marketing consent anytime
  • Object to certain processing activities

To exercise these rights, email us at contact@pickyourkiicks.com

8. Cookies & Tracking

We use cookies and similar tools to:

  • Enable website functionality (like your cart)
  • Analyze site usage and improve performance
  • Deliver relevant ads across platforms

You may manage cookies via your browser or opt out via platforms like optout.aboutads.info.

9. Marketing Communications

You may receive marketing updates via email or SMS only if you have opted in. You can unsubscribe anytime using the link in our emails or by updating preferences in your account.

10. Third-Party Sites

Our site may link to external websites. We are not responsible for their privacy practices. Please refer to their respective privacy policies before engaging.

11. Children’s Privacy

We do not knowingly collect personal data from individuals under the age of 18. If you believe we have, please contact us and we will promptly delete it.

12. Changes to This Policy

We may revise this Privacy Policy from time to time. All updates will be posted on this page with the latest effective date. Continued use of our services implies acceptance of the updated terms.

13. Contact Us

For any privacy-related concerns or questions, reach out to us at:
📧 Email: contact@pickyourkiicks.com
📍 Address: Surat, Gujarat, India
🌐 Website: www.pickyourkiicks.com